Grogan Paper & Packaging

Our Name Is Our Promise

Grogan Paper & Packaging realizes that customer service involves more than producing quality products -- it includes providing stellar customer service, on-time delivery and convenient payment options. Grogan Paper & Packaging works very hard to meet all these objectives!
Click any of the following sections for more information about policies, services and commitments.


Unless a current customer with open terms, accounts are payable 30 days from invoice date (Net 30). A finance charge of 1.5% per month will be assessed on past due orders and merchandise will not be shipped to an account that is more than 15 days past due.

You can apply for credit by printing out our Application for Credit form and faxing it back to us at 336-721-0195. To establish an open account you must furnish two trade references and one bank reference with complete addresses, phone numbers, and email addresses. This process usually takes 30 days.

Minimum Order:

Our minimum order is $50.00. Orders under $50.00 carry a $10 handling charge.

Order By Phone:

To place an order by phone, call 336-721-1981 or 1-800-553-0753 between the hours of 8:30 – 5:30pm Monday-Friday or leave a message after hours.

Email Acknowledgements:

With each order, an email acknowledgement will be sent to your supplied email address.

Payment Options:

Cash, company check, money order, Visa, MasterCard or American Express.

Returned Checks:

Returned checks are subject to a $25.00 service charge per occurrence. Account status may be changed to credit card only.


All pricing is per 100, 1000, or per unit. Pricing and product availability are subject to change without notice.

Back Order Policy:

Back Order Policy: All back orders will remain open and shipped as available unless requested otherwise. Back orders less than $10.00 will be canceled.

Custom Printing & Hot Stamping:

Most products on this site can be personalized with your logo with low minimum quantities. Please call 336-721-1981 or 1-800-553-0753 to inquire about pricing.

Return Merchandise:

No merchandise may be returned without authorization. Shipping charges will not be credited unless we made the error. Seasonal and custom printed merchandise may not be returned. Authorized returns of stock items are subject to round-trip freight charges and are subject to a 20% re-stocking fee. Returns and damage claims must be made within 30 days. Merchandise must be returned in original carton and in sellable condition.


All stock items are usually shipped within 2 business day of receipt of the order and shipped via UPS, FedEx Ground, common carrier or our truck. We ship using the most economical carrier. Expedited shipping services and/or other carriers are available at normal rates, contact customer service for help.

Shipping Confirmation:

An email confirmation will be sent to your supplied e-mail address after each order is shipped.

Sales Tax:

We charge sales tax for North Carolina orders only. Packaging items used to deliver tangible personal property constitutes a part of the sale and are tax exempt by most states. Items purchased for resale are exempt from NC sales tax, if we have your Tax Exemption Certificate and Retail License number on file in our office.

Customer Service:

Grogan Paper & Packaging strives to maintain the highest level of customer service before, during, and after the sale. If you have any problems, questions, or concerns, please email or call 336-721-1981 or 1-800-553-0753.
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Credit Application?

Do you need to apply for a Grogan Paper & Packaging credit application? Please click the following link to download the application. Once downloaded, please complete the document and return it to us by mail, fax or as an attachment to an email addressed to

Click To Request